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Frequently Asked Question (FAQ)

Will Reflexion brand toner cartridges work with my printers?

Reflexion toner cartridges will perform the same way original equipment cartridges do in your printer.  Consult our catalogue to see if there is a Reflexion cartridge for your printer make and model.

I’ve used remanufactured toner in the past, and was not satisfied with the quality – is Reflexion’s quality up to OEM standards?

Reflexion cartridges are remanufactured to meet or exceed government standards (CAN/CGSB-53.148-2004) requiring identical print quality and yield to new original equipment cartridges.

Will I get the same number of prints with Reflexion as with an original equipment cartridge?

Reflexion cartridges will print the same number of pages as new cartridges.  They are widely used in Print Management programs where customers pay only for the pages they print, one way to be sure that yield is not a concern. 

Will using Reflexion brand toner negate my printer warranty?

Tecknolaser designs its toner cartridges to comply with manufacturers specifications and using compatible cartridges cannot void a manufacturers warranty.

However, if a Reflexion toner cartridge causes damage to a printer, Tecknolaser will assume the warranty liability. This has never happened – but in the unlikely event it does occur, Tecknolaser will absorb any expense to repair or replace your printer or MFP.  

Are Reflexion toner cartridges reliable?

As anyone who has used laser printers and MFPs for any length of time knows, sometimes cartridges fail.  Reflexion toner failure rates are less than 2%, equal to or better than original equipment cartridges.

Are Reflexion toner cartridges environmentally friendly?

The continuous manufacturing process used to produce Reflexion toner cartridges makes Reflexion the most environmentally friendly printer toner cartridge available.